PROJECT PROPOSED

BY

COMPUTER & SERVICES

 

Contact E-Mail: c.ghoshroy@gmail.com

 

Introduction:

We introduce ourselves as most reliable and efficient enterprise in I.T. Industry. Our highly skilled Hardware & Software Personnel with their tremendous efforts towards excellence in quality Management has always been appreciated by the corporate houses.

 

We do efficiently in the following fields:

  • COMPUTER MAINTENANCE
  • NETWORK DESIGN & IMPLEMENTATION
  • SYSTEM INTEGRATION
  • SOFTWARE SUPPORT
  • SOFTWARE TRAINING
  • SUPPLY OF COMPUTER & CONSUMMABLES

 

COMPUTER & SERVICES is doing its business under sole proprietorship since its inception 1998.

India is now the ultimate destination of ITES – BPO Call Center.

Now it is felt to be the right time to open the most lucrative business in I.T Industry namely, ITES-BPO Call Center and to open Computer Assembly / Manufacturing Unit.

Here effort is being made to describe facts with analytical attitude, considering organized management. Effort is made to maintain transparency.

Back Ground of Owner: Computer Engineer Proficient in the field Computer Hardware, Networking, Software and also website development.

 

Aims:

The aim of COMPUTER & SERVICES is to maximize profit and to be established in I.T. World after exploiting existing locally available resources and borrowing resources from abroad.

The availability of primary resources in respect of Information Technology:

Human Resources: Qualitative, cheap and available in our locality in abundance, i.e., in Calcutta, India.

Hardware: There are good vendors where imported computer spares are available in competitive rate, Calcutta, India.

Technology: There is the advancement of Information Technology in India.

Money: Money could be borrowed from abroad as Foreign Direct Investment in the form of Venture Capital. Further investment is also possible from Financial Institution of India and from abroad.

 

Objectives:

The objective is to enhance the activities of COMPUTER & SERVICES in such a fashion that it would make a new dimension.

The primary objective is to work under the following activities:

 

1) BPO: The most lucrative are the ITES-BPO Call Center in India targeting for offshore outsourcing job. There is a good number of bidding offer of BPO jobs from some outsourcing sites.

2) ITES: There is a good demand of so many IT Enabled Services. There is a good number of bidding offer of ITES from some outsourcing sites.

3) Call Centers: There is a pool of good English speaking educated community having computer knowledge and other exposure. The major recurring expenditure depends on workforce. The quantitative yield depends on workforce. There is a good demand of Call Centers - like Medical Transcription Job

4) Software Development:

a)     Databases: The IT world may be segregated in two parts Databases and Communications. The work on databases is labor intensive. The work on communications required sophistication of Technology. Since the labor is qualitative, cheap and in abundance, we do concentrate on the job of Databases. There is huge requirement on databases job throughout the world. The job would be I) to create/organize database development for Govt. and private parties abroad. II) Batch processing job involves database development, data entry job, and collected output of data to provide to the parties according to their ultimate requirements. Thus we do satisfy the Outsourcing job requirement of databases of the world. 

b)     Animation work: There is a good demand of animation work of the world. We shall concentrate to make a good team for that purposes.

c)      Website development: There is a good demand of website development. The staffs of database development and the staffs for animation work may take part in website development. The major works classified as HTML, XML etc., databases like, MySql, PHP, ASP, JAVA, DB2, .NET and Pearl, CGI-BIN etc., Animation like Flash, Maya etc. Therefore, in other words, a good team may do the three major categorized jobs. It may be noted that COMPUTER & SERVICES has good exposure on website development.

5) Computer Mfg./Assembling & supply to govt. Dept.: It may be noted that the scenario of supply of Computers in Central Govt. Dept. has been changed. Now the Govt. is issuing Tender for purchase of Computers with mentioning the specification of computer but not the brand of it. Therefore, any assembler/manufacturer is able to supply computers after competition with HP, Compaq etc. It is needless to mention that the rate of spares coming from Southeast is very competitive and lucrative. COMPUTER & SERVICES has lot of exposure in this field. The cost of labor is minimum. The recurring expenditure is minimum. The lead-time for production is minimum. The financial strength is required at the time of Tender application, Purchase and Sale (Supply). The competition is tough and profit margin is less.

6) Networking & Project work: The volume of Hardware sale is good in this job. The profit margin is better. The recurring expenses in comparison with volume of work are minimum. A good project may be possible with comparatively low human resources. The recurring expenses are less. Only financial strength for purchasing and implementing is important. Our experience will help to participate in new challenges.

 

Conclusion: It is concluded that there are three basic units are required to satisfy our demand. These are mentioned categorically in following:

1)     Call center: It requires the Call center operator.

2)     Software Unit: Include ITES, BPO, Database development, Animation Work, Website development. These require quality Software personnel and good managerial staff for suggestion planning for ongoing offshore requirements from clients.

Thus it would be turned into the Think Center of COMPUTER & SERVICES. The Web Server would be the important tool of the entire system.

3)     Hardware Unit: include Computer assembly/manufacturing, Network & Project job. These require computer Hardware personnel and Network administrator.

o       Thus the COMPUTER & SERVICES would be independent to work in IT industry. The existing scope of business in which we are working may be allotted to the two units viz., Hardware Unit and Software Unit.

o       Furthermore, there are many sites facilitating online biding against these ITES, BPO, and other Software related jobs. We could do well by utilizing these systems.

o       For information, already we have completed a good part of databases for Tendering information of Govt. Dept. and undertakings throughout the country. It is expected in near future the massive databases will help a lot.

 

Opportunity: Why the Investor will be interested to invest for the particular Industry in India?

ü      India is now right destination for offshore outsourcing job in I.T field.

ü      Calcutta (Kolkata) is now right place.

ü      There is a pool of English Speaking well versed Technologist.

ü      Calcutta is the Gateway of the East – considering strategical position.

ü      English is the basic (not only theoretical but in reality) official language.

ü      There is Technological advancement in Communication System in India.

ü      In India, there are so many ITES-BPO Call Centers emerged with Foreign Direct Investment and they are working smoothly and enthusiastically.

ü      New generation is Psychologically prepared for the expected job and they are getting satisfaction out of it.

ü      The cost of Production is less. The quality of Production is high in comparison with the quality in USA.

ü      The ITES_BPO Call Center is labor intensive.

ü      The purchasing power of a person earning USD2,000 from USA is equivalent to the purchasing power of a person earning INR20,000 in India. But USD2,000 = INR88,000. Therefore, there is a surplus of INR68,000 = USD1,545. Therefore, recruitment of quality staff is easy and effective.

 

Scope:

ü      Liberalised Policy adopted by Govt. concerning Foreign Direct Investment especially for I.T Industry.

ü      Liberalised Policy for Export / Import on Consultancy, ITES-BPO Call Centers.

 

Methodology: We could organize the systems likewise:

1)     To establish the two web servers running with Linux and Windows connecting with VSNL gateway through leased circuits.

2)     To establish Think Center contains ITES-BPO, Software Development center in a good locality close to Air, Road, Rail station in Calcutta.

3)     To establish Call center in a good locality in Calcutta.

4)     To establish Computer assembly / manufacturing unit.

 

The entire management would be from online and works would be from distributed network. The system will be integrated through online to make coherent work. The coherency of all the four activities make entire Project effective.

 

Required Implements:

Web server: P-IV Dual Processor (Intel)/ Xeon RAM /SCSI Card / RAID HDD / DAT Drive / Router / 2MBPS Modem / Leased Circuits / Linux / Windows2000 / Application Software. Redundant UPS, Generator and Air conditioner will support the servers.

Think Center: It can accommodate 32 personnel. Software works - 15 nos., Data entry operator – 5 nos., Managers / Consultants and others for jobs of Clients – 5 nos., Manager, Accountant, Clerk, Assistant, Marketing staff and others –7 nos. The database server and file server shall control entire network.

Call Center: The Call center shall accommodate 40 operators and other staffs including Manager etc., 10 nos. The total accommodations are for 50 nos. The reliever of operators is 10 nos. The total computers including servers are 50 nos. Toll free contact numbers.

Hardware: The workshop is 200 Sq. Mt. It can accommodate Hardware Engineer, Customer Support engineer, Network Engineer, Manager, Marketing Executive, Accountant, Clerks, Assistants etc.

 

Thus COMPUTER & SERVICES would be equipped with knowledge-based and efficient workforce.

 

Existing Infrastructure:

1)     COMPUTER & SERVICES has three offices; two are in 35 km away from Calcutta (i.e., in greater Calcutta) and one in central Calcutta in a prime location in Govt. administrative hub and in the computer hardware market.

2)     It works in the field of computer hardware, Network and its software in Central Govt. Dept. for a long time. It has good exposure in these fields.

3)     Its associate concern is MyPlanet – A traveling agency.

4)     Its website, www.indiantourismguide.com got top position in the 1st page of Yahoo and others Search engine. Having arrangements of Tendering information of all Govt. Dept. & undertakings organizations.

5)     COMPUTER & SERVICES is carrying out maintenance of high-end computers and peripherals like computers & peripherals in sophisticated Doppler Radar System supported by Sun Solaris Server and thus it earned credentials for bidding of Tenders etc.

 

Financial Layout:

The detailed Financial Layout is confidential and would be open after selecting right investor.

However, the investment is pulled to minimum approximate layout is described in the following in USD:

Sector

Block Capital

Working Capital

Recurring Expenses

Stock Purchase/Sale

Total Capital

ROI

Hardware

10,000

245,000

25,000

220,000

255,000

310,000

Think Center

30,000

70,000

70,000

0

100,000

360,000

Call Center

35,000

75,000

75,000

0

110,000

480,000

Web Server

15,000

20,000

20,000

0

35,000

0

Total

90,000

410,000

190,000

220,000

500,000

1,150,000

Risk Capital

 

 

 

 

280,000

 

Secured Capital

 

 

 

 

220,000

 

 

 

 

 

 

 

 

 

 

 

 

Offer from our side:

Ø      Ready to make tie up with a good business personality.

Ø      Ready to work jointly with him.

Ø      Ready to offer COMPUTER & SERVICES to make a joint business.

Ø      The name COMPUTER & SERVICES is a self-expressive. It earned goodwill and credentials from Govt. Dept.

Ø      Ready to give all the assets to new joint venture and also ready to digest all the liabilities, if got serious, rational, experienced and above all right Investor and business personality, who can help to make down to earth of the Project. For information, the domain registered (not hosted) in the name of www.computerandservices.com would be given to the joint venture. The website www.indiantourismguide.com would not be under joint venture.

Ø      Ready to agree that the financial investment from any individual / investor will get interest on investment say @6% per anum (may be settled after mutual understanding), and the Profit sharing ratio is 50% each.

Ø      Therefore, each investment would be secured.

Ø      The Firm shall be able to borrow loan further for enhancement of business, after mutual understanding and settlement, from other Financial Institutions.

Ø      Ready to accept quarterly review financial condition and ready to accept auditing by reputed Chartered Accountant Firm and disbursement of interest of investment and profit sharing / investment at the end of each calendar year i.e., 31st March.

 

Our Expectation:

Ø      The Investor should be serious, rational, experienced and above all right Investor and business personality, who can help to make down to earth of the Project.

Ø      Though the startup of Project is pulled to small one, the investor should be able to invest to make medium Project, if opportunity comes.

Ø      The investor should not make heavy investment (while output is low) to make huge liability of the Firm or to make too little investment to work. On the other hand he should be right investor in right time, after settlement of both the parties, for the fulfillment of the Project / Business.

Ø      It may be noted, that India is Socialist Democratic Republic Country. Its Law is comparable with International Law.

Ø      Therefore, the choosy nature of both parties, where one investing money and the other giving all of Firm COMPUTER & SERVICES with all dreams and long time efforts to the new joint venture COMPUTER & SERVICES may not be ignored but may help to rebuild with enthusiasm

Conclusion:

It may be stated that the negotiation, discussion having common interest of both sides and the give and take policy, and above all transparency are always appreciated. The right tie-ups will surely create a new horizon.

Link for the Activities are summarised and categorised for better understanding

 

Contact E-Mail: c.ghoshroy@gmail.com